Security and Privacy: Frequently Asked Questions

November 19, 2024

Security and Privacy: Frequently Asked Questions

Understand how EchoSScribe handles your data securely using encrypted processing.

At EchoSScribe, we take data privacy and security seriously. Your audio files, transcripts, and personal information are handled with strict protection standards.

1. How Secure Is My Data?

All file uploads are encrypted during transfer and processing. Your data is processed securely and not shared with any third party.

2. Do You Store My Files?

Your files are stored temporarily for processing and can be deleted by you at any time. We do not use your audio or transcripts to train any models.

3. Do You Store My Payment Information?

No. Payments are handled securely through our payment provider, and EchoSScribe never stores your card details.

4. Is My Account Information Safe?

Yes. Your login credentials are encrypted and protected. Only you can access your uploaded files and transcripts.

Your trust is important to us, and we continually improve our security system to keep your data protected.